Privacy Policy
Last updated: January 2025
At Certified, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Make a purchase
- Contact us for support
- Subscribe to our newsletter
This information may include:
- Name and email address
- Payment information (processed securely through Stripe)
- Order history and preferences
- Communication records with our support team
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on our site
- Referring website information
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Send you updates about your orders and account
- Improve our website and services
- Prevent fraud and ensure security
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers (like Stripe for payment processing)
- Legal Requirements: We may disclose information when required by law or to protect our rights
- Business Transfers: In the event of a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- SSL encryption for all data transmission
- Secure payment processing through Stripe
- Regular security audits and updates
- Limited access to personal information on a need-to-know basis
Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications
- Request information about how we use your data
- File a complaint with relevant authorities
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Some features of our site may not function properly if you disable cookies.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@certified.com
- Discord: Join our Discord server